Goodwill Retail Store & Donation Center in Herndon, VA Open now

Reviews about Goodwill Retail Store & Donation Center

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  April 01, 2019, by lizabeth Stewart
  I would like to complain about the current store Maria Mata She is clearly racist towards customers I been shopping here for a little over 10yrs..and never have I ever had the bad experiences I have had with her. I was front in line she looked over me speaking to a Spanish women asking if she had a return and didn't ask what I needed when she said whoever is paying with a card come to her register and there was an extremely long line behind me. She always have a nasty look on her face not very welcoming at all and didn't put my items in a bag as if I didn't need one She is very tacky in the way she deals with her staff. Right in front of customers she tells her staff pointing to her skin color telling her in other words don't be racist when clearly she is the one with this problem. This is a complete negative environment she is creating she needs to be reprimanded immediately.. If I don't see a change in her position I will go to higher authorities to see she is dealt with ASAP. The furniture is way overly priced as well so many people are complaining about this but yet nobody is addressing the issues dedicated customer's are complaining about. The thing I love about Herndon is it is a multicultural environment she just leaves a very distasteful feel to it all.